Last updated: 2026-05-09

Our commitment to accessibility

OhioMeansJobs Lawrence County, an American Job Center Network member operated by the Ironton-Lawrence County Community Action Organization (ILCAO) under Title I of the Workforce Innovation and Opportunity Act (WIOA), is committed to ensuring that all job seekers, employers, veterans, and partners, including people with disabilities, can access the information and services we provide on this website. We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

This commitment reflects our nondiscrimination obligations under WIOA Section 188 and 29 C.F.R. Part 38, which incorporate Section 504 of the Rehabilitation Act of 1973 by reference. WIOA Section 188 also establishes a priority of service for veterans and eligible spouses, which we honor in both our physical service delivery and our digital experience.

Conformance status

This site is currently partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some content does not yet fully meet the standard while remediation is underway.

A formal WCAG 2.1 Level AA audit was conducted in April 2026 by Bear Media Services, LLC on behalf of Halo Logic. A phased remediation plan is being executed against the audit findings. This page will be updated as each phase is completed.

Remediation progress

We are following a three-phase remediation plan:

Phase Scope Status Target completion
Phase 1: Critical Findings that block access for users of assistive technology, including job seekers with disabilities and veterans using priority-of-service workflows In progress Before May 11, 2026
Phase 2: Major Findings that substantially degrade access Planned After Phase 1 acceptance
Phase 3: Minor Polish and best-practice improvements Planned After Phase 2 acceptance

The full audit report and remediation plan are maintained internally and available to the U.S. Department of Labor, the Ohio Department of Job and Family Services, and other oversight bodies on request.

Section 504 Coordinator

WIOA Section 188 and 29 C.F.R. Part 38 incorporate Section 504 of the Rehabilitation Act of 1973 by reference. The operating organization (ILCAO) has designated a Section 504 Coordinator who serves as the point of contact for civil rights concerns, including disability-based discrimination and website accessibility, across the ILCAO ecosystem of programs, including OhioMeansJobs Lawrence County:

  • Name: Cindy Anderson
  • Title: Chief Supportive Services Officer
  • Email: canderson@ilcao.org
  • Phone: 740-532-3140
  • TTY / relay: Dial 711 to use a telecommunications relay service
  • Mailing address: 305 N 5th Street, Ironton, Ohio 45638

Reporting an accessibility issue

If you encounter a barrier on this website, or if you need information from this site provided in an alternative accessible format (for example, large print, audio, or accessible electronic format), please contact us:

  • Email: canderson@ilcao.org
  • Phone: 740-532-3140
  • TTY / relay: Dial 711 to use a telecommunications relay service
  • Mailing address: 305 N 5th Street, Ironton, Ohio 45638
  • In person: Visit the OhioMeansJobs Lawrence County office during regular business hours

When you contact us, please include:

  1. The web address (URL) of the page where you encountered the barrier
  2. A brief description of the problem
  3. The assistive technology you were using, if applicable
  4. Whether you are a veteran or eligible spouse, if you wish to invoke priority of service
  5. The contact information you would like us to use to respond

We aim to respond to accessibility reports within 5 business days. Veterans and eligible spouses receive priority of service under WIOA Section 188; please identify yourself as such if applicable.

Discrimination complaint procedures (29 C.F.R. § 38.69)

If you believe you have been subjected to discrimination on the basis of disability, including the inaccessibility of this website, you have the right to file a complaint:

  • With OhioMeansJobs Lawrence County: Contact the Section 504 Coordinator above.
  • With the State of Ohio: Contact the Ohio Department of Job and Family Services, Office for Civil Rights, for state-level discrimination complaint procedures.
  • With the federal government: Director, Civil Rights Center, U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210, or by email to CRCExternalComplaints@dol.gov.

You must file your complaint within 180 days of the alleged discrimination.

Third-party content

This site may include third-party content such as job posting boards, employer registration tools, and partner forms. We work with these vendors on accessibility compliance and request accessibility documentation (VPAT / ACR) where available. If you encounter a barrier in any embedded or linked third-party content, please report it using the contact information above so we can work with the vendor on remediation or provide the information through an accessible alternative.

Standards we apply

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA: World Wide Web Consortium, 2018
  • Section 504 of the Rehabilitation Act of 1973: 29 U.S.C. § 794
  • WIOA Section 188: 29 U.S.C. § 3248
  • 29 C.F.R. Part 38: DOL nondiscrimination regulations implementing WIOA Section 188
  • Americans with Disabilities Act: 42 U.S.C. § 12101 et seq.

We do not rely on automated accessibility overlay widgets as a substitute for substantive remediation. Independent expert audits, manual testing with assistive technology, and direct code-level remediation are the foundation of our compliance program.

This page is maintained by OhioMeansJobs Lawrence County / ILCAO. Accessibility audit and remediation services are provided by Bear Media Services, LLC on behalf of Halo Logic.